In today's market, customer experience is critical. A recent statement by Neale Hill, President of Ford Motor Company Africa, emphasised that customers don't differentiate between the dealer and the manufacturer when talking about their experience. This impacts how dealers and OEMs position their offerings to customers. Problem-solving One of the key focus areas should be [...]
In the realm of the automotive industry, there are exceptional individuals who rise above the rest, driving innovation, success, and brand loyalty. One such is the illustrious Gary Scott, the brilliant mind steering the ship of KIA South Africa. Behind the scenes, Scott orchestrates a symphony of excellence, revolutionising the way we perceive cars. Today, [...]
As the CEO of AutoTrader SA, being a leader means more than just managing a team or making strategic decisions. It means personifying our brand's essence and our love for what we do. In today's fast-paced business world, it can be easy to lose sight of the values that define your brand. However, as a [...]
